Terms of service

Shipping Costs

Shipping is calculated at checkout based on your order’s weight and destination.

Dispatch Schedule

Australia Post
Orders are dispatched on:

Monday, Wednesday & Friday

Please note: Mareeba is outside the Australia Post next-day Express Post network, so delivery times may be longer than expected.

Aramex
Orders are delivered to the Aramex depot on Thursdays.

Delivery Information

We take great care in packing your order to ensure it arrives in excellent condition.

Please ensure that all delivery details provided at checkout are correct. If an order is returned to us due to an incorrect or incomplete address, any re-delivery or replacement costs will be the responsibility of the customer.

Once your parcel has left our premises, it is in the hands of the shipping carrier. In the event of loss or damage during transit, claims must be made with the courier.

We will assist where possible; however, compensation or replacement by Skybury Coffee will only be provided where the issue is covered under our shipping insurance.

International Shipping

We ship worldwide. Shipping rates and delivery times vary depending on location.

Pricing

All prices are listed in AUD and include GST